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Competences
Experience
Executive Call Center (Command & Support Center)
EFSIM Facilities Management
2025-12 - 2026-02
Managed ticket issuance for project administration via the facilities‑management web portal, handling helpline, toll‑free and business line queries for organizations and internal staff. Trained new team members to improve departmental performance and supported the international IT team by generating internal tickets. Attended POSH, Work Ethics and HSEQ HERO trainings.
Executive Assistant (Freelance)
Alsharq Logistics Company
2025-08 - 2025-11
Supported Amazon and Keeta third‑party logistics operations on a part‑time basis. Trained drivers to boost productivity and performance, and coordinated cross‑functional teams to meet operational targets.
Key Accounts Manager
Leopards Courier Pvt Ltd
2022-03 - 2025-05
Led logistics services for over 20 major corporate clients including Toyota, Yamaha and Atco Laboratories. Managed sales campaigns, client billing, performance analytics and negotiated strategic contracts and pricing. Grew revenue from Rs 110 M to Rs 140 M within the portfolio.
Investment Advisor
HBL Asset Management Ltd
2019-05 - 2021-03
Provided investment solutions across stock funds, fixed‑income funds, asset allocation and government securities, aligning with client goals. Delivered tax advisory services and managed a high‑net‑worth client portfolio totaling Rs 570 M. Utilized strong consulting, interpersonal and time‑management skills.
Executive Officer
Al‑Falah Investments Ltd
2018-10 - 2019-04
Advised clients on wealth planning and mutual‑fund investments, building enduring relationships through tailored financial strategies. Demonstrated problem‑solving, attention to detail and strong organizational abilities in a fast‑paced environment.
Business Development Executive
K&S Machinery
2014-03 - 2016-03
Coordinated international business activities in the machinery sector, managing equipment imports/exports and vendor communications. Developed online marketing strategies that increased market presence and drove business growth.
Formation
MBA, Finance and Investment; BBA, Business Administration
Langues
English
fluent
Arabic
intermediate
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