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3 ans d'experience

Competences

Employee records & data management HR administrative support Professional communication (French & English) Microsoft Office (Word, Excel, PowerPoint, Outlook) AI tools (ChatGPT, Copilot) Organization & priority management Team spirit & adaptability Stakeholder communication Database maintenance Report drafting Calendar & agenda management Confidentiality handling Community management Lead qualification Zoho CRM

Experience

Community Manager (Part-time)

Kezakoo

2025-09 - 2026-08

Managed and moderated WhatsApp groups, ensuring confidential handling of exchanges. Responded to community messages with empathy, mirroring employee inquiry handling. Tracked engagement metrics and produced regular summary reports. Qualified leads for the Eduline project, presenting programmes and guiding prospects through registration. Recorded all interactions in Zoho CRM, maintaining accurate prospect data.

Administrative Assistant

Imprimerie Moderne

2025-09 - 2026-03

Coordinated internal communications between teams and management, acting as an HR liaison. Updated client and supplier databases with rigorous accuracy, a skill transferable to employee records. Drafted professional correspondence in French and English. Organized calendars, scheduled meetings and managed daily priorities. Demonstrated autonomous work with discretion on sensitive files.

Office Manager

GUNTRANS

2023-01 - 2025-06

Oversaw overall office administration, including employee records, filing and confidential data tracking. Coordinated daily operations and provided direct support to management. Drafted and distributed internal and external communications such as reports and newsletters. Managed invoicing and monitored supplier files. Produced periodic management reports by monitoring key performance indicators.

Langues

Francais

fluent

English

intermediate

Arabic

native

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