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Competences
Experience
Corporate Travel Consultant
Orient Travel and Tours, Dubai, UAE
2022-08 -
Manages end‑to‑end travel arrangements for CWT ERM corporate accounts, supporting a large traveler base. Monitors and resolves GDS booking queues daily, maintaining 100 % quality and accuracy. Ensures strict adherence to corporate travel policies, minimizing compliance exceptions. Participates in continuous training to stay current on fares and vendor offerings.
Senior Travel Consultant
Innovative Travel Management Pvt Ltd, Trivandrum, India
2018-05 - 2021-12
Coordinated domestic and international travel for a diverse corporate portfolio, handling flights, hotels and ground transport. Processed hotel and car bookings via email and phone while meeting SLA response times. Managed daily GDS queues to ensure booking accuracy and prevent revenue leakage. Guided employees through business visa applications for multiple destinations and completed regular training sessions.
Senior Travel Consultant
SOTC Travel India Ltd, Bangalore, India
2016-05 - 2018-04
Handled high‑volume domestic and international travel bookings for corporate accounts. Coordinated hotel and car arrangements directly with clients via email and phone. Maintained GDS queue accuracy through daily monitoring and issue resolution. Supported employees with business visa documentation for international travel.
Corporate Travel Consultant
BCD Travel India Ltd, Trivandrum, India
2013-12 - 2016-04
Managed end‑to‑end corporate travel bookings, ensuring alignment with client travel policies. Liaised with clients over email and phone to arrange hotel and car services. Worked GDS queues daily to maintain booking accuracy and service quality. Assisted staff with visa application requirements for outbound international travel.
Branch Manager
Akbar Travels of India Pvt Ltd, Alwaye, India
2012-03 - 2013-10
Led a team of 10 staff, overseeing daily branch operations and client servicing standards. Organized domestic and international travel arrangements for key corporate and retail clients. Monitored GDS queues and booking quality across the branch, resolving escalations as needed. Provided business visa application guidance to staff and clients.
Travel Counselor
Carlson Wagonlit Travel, Chennai, India
2010-11 - 2012-01
Booked tickets for domestic and international sectors, ensuring accuracy and timeliness. Executed rapid changes to bookings to meet client needs. Arranged Meet and Assist Service (MAAS) for VIP travelers, enhancing the premium travel experience.
Langues
English
fluent
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