Conseiller client commercial

About the role

We are looking for a dynamic Educational Consultant who will act as the first point of contact for prospective and current students, promoting GOMYCODE’s training programs and ensuring a high level of customer satisfaction.

Key responsibilities

• Answer inbound calls and treat each interaction as an opportunity to sell our courses and services.
• Make outbound calls to generate leads, promote programs and achieve monthly sales targets.
• Listen to students’ training needs, ask relevant questions and recommend the most suitable GOMYCODE courses.
• Provide after‑sales support by coordinating with internal departments to resolve complaints.
• Maintain accurate records of contacts, notes and follow‑ups in the CRM system.
• Schedule customer meetings, send reminders and manage registration renewals.
• Participate in marketing activities such as conferences and live events.
• Upsell and cross‑sell additional products and services.

Required profile

• University degree from a recognized institution.
• At least one year of experience in a start‑up environment, preferably in customer support or sales.
• Excellent communication skills, honesty, proactivity and a positive attitude.
• Ability to work both independently and as part of a team, prioritising calls and leads effectively.
• Basic computer and math skills, including handling cash and making change.

Required skills

• Proficiency with a CRM platform for data entry and follow‑up.

What we offer

• Opportunity to join a fast‑growing start‑up that is reshaping digital education in Africa.
• Exposure to a collaborative, high‑energy environment where your decisions impact the whole team.
• Potential for career growth within a world‑class organization.