Energy Storage Service Sales Specialist (After Sales)

About the role

The Energy Storage Service Sales Specialist (After Sales) will manage the full commercial cycle for long‑term service agreements, ensure smooth project hand‑over, and support overseas clients with serviceability needs.

Key responsibilities

• Engage early in bidding, negotiate, review and sign LTSA operation and maintenance contracts.
• Monitor project milestones, drive execution, identify delays and implement corrective actions to guarantee on‑time hand‑over.
• Organise cross‑departmental coordination meetings, review issues, escalate critical items and track resolutions.
• Plan pre‑commissioning resources, allocating personnel, tools and spare parts for on‑site activities.
• Provide overseas service support, handle serviceability requests, introduce new products, manage documentation and after‑sales hand‑over.
• Oversee product repairability, implement serviceability improvements, conduct FR reviews, assess design change impacts and evaluate service risks.

Required profile

• Bachelor’s degree or higher, preferably in Electrical Engineering, Power Systems, Automation, Energy & Power Engineering, Mechatronics or related fields.
• Strong communication and presentation skills; fluency in Arabic, French and English (Chinese is a plus).
• Proven ability to control timelines, track progress, collaborate across functions and facilitate meetings.
• Prior project‑management experience is preferred.

Required skills

• Proficiency in Microsoft PowerPoint.
• Proficiency in Microsoft Word.
• Proficiency in Microsoft Excel for data processing.