Senior Field Service Engineer

About the role

SIG is looking for a Senior Field Service Engineer to secure the functional efficiency of filling machine lines at customer sites. The engineer supports customers during their daily production plan while taking commercial conditions into account, and works on aseptic and food packaging equipment.

Key responsibilities

• Carry out inspections, repairs, preventive maintenance and troubleshooting at the customer site
• Prepare technical reports, record customer complaints and forward them to the responsible department
• Support customer staff on technical problems and order spare parts with customer approval
• Install modifications and, as required, install filling lines
• Lead site personnel when required and report activities in the FSM in full and on time

Required profile

• University degree in a technical discipline such as electronics, mechanical, electrical, automation or maintenance
• 2 to 5 years of experience in the aseptic industry and/or food sector strongly preferred
• Proven record in field service and customer contact
• Fluent written and spoken English; local language is a plus

Required skills

• Knowledge of pneumatics, hydraulics, mechanics, electromechanics, automation, instrumentation and controls
• PLC programming is desirable

What we offer

• Competitive compensation
• Partially remote work option
• Personal development, training and coaching opportunities