Téléopérateur/ice – Domaine Pharmaceutique/Para‑pharmaceutique

About the role

We are looking for a motivated Teleoperator to manage an existing client portfolio in the pharmaceutical and para‑pharmaceutical sector. The position is primarily remote, with a requirement to attend the company site once a month.

Key responsibilities

• Handle inbound and outbound calls for assigned pharmaceutical clients.
• Maintain and update client records and ensure high service quality.
• Identify and acquire new clients, with commission‑based remuneration for successful conversions.
• Meet monthly performance targets and report results to management.
• Participate in a monthly on‑site meeting for coordination and training.

Required profile

• 3 to 5 years of experience in a call‑center or tele‑sales environment.
• Background or familiarity with the pharmaceutical/para‑pharmaceutical market.
• Education equivalent to high school diploma or Bac+2.
• Strong communication skills in French.

Required skills

What we offer

• Motivating base salary with monthly performance bonuses.
• Opportunity to earn additional commissions by bringing in new clients.
• Remote work arrangement with occasional on‑site presence.
• Three‑month trial period to assess fit and performance.