Customs Clearance Manager

About the role

We are seeking an experienced Customs Clearance Manager to lead all import and export customs activities, ensure compliance with regulations, and provide guidance to partners. The role focuses on timely cargo release, cost optimisation and risk mitigation.

Key responsibilities

• Manage end‑to‑end customs clearance processes for imports and exports.
• Report timely customs clearance status for all import/export operations.
• Ensure compliance with national and international customs regulations.
• Coordinate with customs authorities, freight forwarders, brokers and internal teams.
• Supervise preparation and accuracy of customs documentation (invoices, packing lists, COO, HS codes, valuation, etc.).
• Monitor and optimise customs duties, taxes and clearance costs.
• Resolve customs issues, inspections, disputes and penalties.
• Stay updated on regulatory changes and ensure operational compliance.
• Build an efficient national customs clearance platform to support daily operations and audit response.
• Implement process improvements to reduce clearance time and operational risks.

Required profile

• Bachelor’s degree in Logistics, International Trade, Supply Chain or a related field.
• Minimum 5 years of experience in customs clearance.
• Strong knowledge of customs laws, tariff classification and valuation.
• Experience working with customs authorities and licensed brokers.
• Good understanding of Incoterms, customs declaration details and international shipping procedures.
• Excellent communication skills in English, Arabic and French.