SOQ Officer – Product Quality & Compliance

About the role

The SOQ Officer will lead the establishment and maintenance of a sustainable Product Quality System and a strong quality culture within the organization and its contractors. This role ensures compliance with Pfizer, EU GDP/GMP standards and local regulatory expectations, protecting patients and customers from product quality risks.

Key responsibilities

• Ensure adherence to local and global GDP/GMP regulations and support the Qualified Person in compliance activities.
• Implement, maintain, and audit quality SOPs; conduct internal self‑inspections and regulatory audits.
• Oversee training on quality SOPs, track completion, and manage refresher programs.
• Investigate product quality incidents, manage CAPA processes, and ensure timely closure.
• Process product complaints, coordinate recalls, and liaise with regulatory authorities.
• Manage change control activities impacting GDP/GMP compliance.
• Support internal and external regulatory inspections and follow‑up on audit findings.
• Ensure contractor and logistics compliance, maintaining quality agreements.
• Coordinate controlled substance storage, distribution, inventory reconciliation, and related audits.

Required profile

• Pharmacy degree (Pharmacist).
• 0–5 years of experience in pharmaceutical quality or a regulated industry.
• Proficiency in English.

Required skills

• GDP/GMP regulatory knowledge.
• CAPA management.
• Quality SOP implementation and audit.
• Product complaint handling and recall coordination.
• Change control processes.
• Controlled substance handling compliance.

What we offer

• Opportunity to work within a global pharmaceutical environment.
• Professional development in quality and regulatory affairs.