Community Manager – Online & Offline Engagement

About the role

We are looking for a proactive Community Manager to join ECI Groupe’s team in Boumerdès. In this full‑time, on‑site position you will nurture both online and offline communities for our diverse portfolio of brands, ensuring consistent and positive interactions with audiences.

Key responsibilities

• Build, engage and moderate community groups across social media platforms and offline events.
• Create and publish engaging content tailored to each brand’s voice.
• Respond to comments, messages and inquiries, maintaining active conversations.
• Track engagement metrics, analyse data and report insights to marketing and brand teams.
• Collaborate with marketing to align community activities with campaigns and business objectives.
• Organise community initiatives, gather audience feedback and propose ideas to enhance brand presence.

Required profile

• Strong experience in community engagement, social media management and online moderation.
• Excellent written communication in English and, when needed, other relevant languages.
• Proven ability to craft clear, compelling copy and tell brand stories.
• Good interpersonal skills and capacity to build relationships within diverse communities.
• Bachelor’s degree in Marketing, Communications, Media or related field, or equivalent practical experience.

Required skills

• Social media management tools and content scheduling platforms.
• Social media analytics and reporting.
• Copywriting and storytelling.