Helpdesk Technician
Faderco SPA · Alger
Job description
About the role
The Helpdesk Technician will provide first‑line IT support to internal users, ensuring that hardware and software operate smoothly. This position is based at the company’s Alger site and focuses on maintaining a reliable IT environment.
Key responsibilities
- Deliver timely technical assistance to end‑users for hardware, software, and network issues.
- Perform routine maintenance and repairs on computers, peripherals, and related equipment.
- Diagnose system failures, identify root causes, and propose improvement solutions.
- Manage and track the organization’s IT asset inventory.
Required profile
- Higher technician diploma or Bac+3 in Computer Science or a related field.
- Minimum of three years of professional experience in IT support.
- Strong team spirit and a service‑oriented mindset.
- Effective communication skills.
- High level of availability, rigor, and attention to detail.
Required skills
- Hardware maintenance
- Software troubleshooting
- IT support
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Published 13 hours ago
Expires 1 month from now
9 views · 0 interested
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Faderco SPA
Alger