Receptionist – Guest Experience Expert

About the role

Join Le Méridien as a Receptionist, acting as a Guest Experience Expert who creates memorable stays for visitors in Oran. You will be the first point of contact, guiding guests through check‑in, check‑out and throughout their stay while delivering personalized service.

Key responsibilities

• Process guest arrivals and departures efficiently, ensuring accurate documentation.
• Respond promptly to guest requests, providing information about the hotel and local attractions.
• Complete daily operational reports and maintain up‑to‑date records.
• Move throughout the lobby and public areas, standing, walking or sitting for extended periods.
• Handle light physical tasks such as lifting or moving items up to 10 lb without assistance.
• Maintain a clean, safe, and welcoming front‑desk environment.

Required profile

• High school diploma or equivalent (G.E.D.).
• No prior work experience required.
• No supervisory experience needed.
• Ability to follow company policies, maintain confidentiality and uphold quality standards.

Required skills

What we offer

• Equal‑opportunity employment with a diverse, inclusive workplace.
• Training and development within a global hospitality brand.