Service Engineer (Oran or Algiers)

About the role

Belden is looking for a Service Engineer based in Oran or Algiers, Algeria, working remotely on a full-time basis at mid-senior level. The role covers incident handling, installation monitoring and commissioning of network solutions, with on-call duty from home during nights and weekends.

Key responsibilities

• Ensure solutions run properly, handle incidents and client requests according to expected service levels (TAC2/TAC3)
• Monitor and intervene on site on existing installations
• Work on-call from home during nights and weekends on a rotating schedule
• Design, configure and commission new solutions such as WAN, LAN, routing, telephony and CCTV
• Support the project manager during technical studies, engineering and project execution
• Provide technical support to the sales manager
• Write and maintain reports, documentation and procedures, and provide continuous reporting

Required profile

• INTTIC (BAC+5) degree or equivalent
• At least 2 years of experience in a technical support or service role in networking
• Fluent Arabic, French and English at a professional level
• Highly autonomous and team-oriented, with strong communication and writing skills, multitasking and attention to detail
• Willingness to travel predominantly within Algeria (about 30%)

Required skills

• TDM and packet switching, TCP/IP, routing and MPLS
• Wireless networks
• MS Visio, MS SQL Server, MySQL and Microsoft Office
• Nice to have: cybersecurity, programming/scripting, CCNA or CCNPP