Commercial Manager – Agency Msila

About the role

The bank is seeking a Commercial Manager to lead the sales team of its Msila branch. Reporting to the Branch Director, the manager will drive client portfolio growth while ensuring compliance with banking regulations.

Key responsibilities

• Supervise and develop the branch’s commercial team to achieve sales targets.
• Expand and maintain both personal and team client portfolios, monitoring payment regularity and collections.
• Validate credit files, account openings, and domiciliation requests, ensuring regulatory compliance.
• Identify and mitigate potential counter‑party risks.
• Design and run sales challenges, promotions, and prospecting campaigns.
• Coach staff, enhance their commercial and client‑service skills, and coordinate promotional activities.
• Promote the bank’s full range of products and services to corporate and retail clients.
• Handle client complaints and escalations, audit service quality, and monitor client satisfaction.

Required profile

• Master’s degree or equivalent in Finance, Management, Economics or related fields.
• At least five years of experience in commercial banking, including two years in a managerial role.
• Strong organizational and anticipatory abilities.
• Excellent communication and interpersonal skills.
• Proven track record of achieving sales objectives.

Required skills