Telecom Mediation System Expert

About the role

We are seeking an experienced Mediation Expert with strong design and development capabilities to lead the implementation, customization, and optimization of mediation solutions in a telecom environment.

Key responsibilities

• Design end-to-end mediation flows for CDR/EDR collection, processing, enrichment, and distribution.
• Define mediation architecture, interfaces, and data models aligned with business and network requirements.
• Configure decoders, parsers, workflows, filters, aggregations, and enrichments.
• Implement custom scripts, rules, and adapters to handle complex use cases.
• Optimize mediation jobs for throughput, latency, and error handling.
• Troubleshoot mediation failures, data loss, duplication, and performance bottlenecks.
• Support design and development activities related to mediation workflows, interfaces, and integrations.
• Collaborate with network, billing, IT operations, and business teams.
• Support end-to-end testing: unit, integration, UAT, and production validation.
• Support service launches, upgrades, and migrations.

Required profile

• Degree in Engineering, preferably IT, Electronics, or Telecommunications, or equivalent.
• Strong mobile telecommunications knowledge.
• Solid experience in telecom engineering or operation and multi‑vendor telecom equipment.
• Experience with support and supply processes.
• Professional English proficiency and excellent communication skills.

Required skills

• Ericsson Multi Mediation (EMM) – Online & Offline.
• IP networking protocols: Diameter, TCP/IP, SOAP, USSD, HTTP.
• Linux OS and virtualized infrastructure.
• Knowledge of Ericsson products and services.