Digital Senior Account Manager

About the role

MOUNT is a full-scale 360-degree communication agency offering PR, Government Relations, Creative & Digital, Branding, Media Planning, Production and Through-The-Line services. It is hiring a full-time, on-site Digital Senior Account Manager in Heliopolis. The role manages key client relationships as the main point of contact, making sure digital campaigns and communication initiatives are delivered on time, within scope and aligned with client objectives.

Key responsibilities

• Manage key client relationships and act as the primary point of contact
• Oversee the planning and execution of digital strategies and monitor performance to optimise results
• Lead client meetings, prepare proposals and reports, and brief and collaborate with creative and digital teams
• Identify opportunities to grow accounts and support business development activities
• Maintain a high standard of client satisfaction and service quality

Required profile

• Experience in a communication, advertising or digital agency setting, preferably in a senior client-facing role
• Bachelor's degree in Marketing, Communications, Business or a related field, or equivalent practical experience
• Ability to work on-site in Heliopolis, with reliability, accountability and a collaborative mindset
• Fluent English; communication is a must

Required skills

• Digital strategy: planning, executing and optimising digital campaigns across platforms
• Sales and negotiation, including developing proposals and supporting revenue targets
• Project management of timelines, resources, deliverables and budgets
• Analytical skills to interpret campaign performance data and give actionable recommendations
• Understanding of integrated marketing, including PR, branding, media planning and creative digital solutions