Travel Booking Agent
Yassir · Algiers
Description du poste
About the role
The Booking Agent is responsible for handling travel reservation requests while ensuring a high‑quality client experience. Reporting to a supervisor, the agent assists customers in planning their trips, processes bookings according to company procedures, and supports daily operations at Yassir Travel.
Key responsibilities
- Process reservation requests from clients.
- Guide customers through the organization of their travel itineraries.
- Book air and sea tickets, hotels, transfers, and other tourism services.
- Verify availability, rates, and reservation conditions.
- Maintain administrative follow‑up of client dossiers.
- Deliver quality service and ensure an excellent client experience.
- Adhere to Yassir Travel’s internal procedures and quality standards.
Required profile
- Bachelor’s degree (Bac +3) in Tourism, Management, Commerce, or Marketing.
- Excellent communication skills and strong customer‑relationship orientation.
- Organizational rigor, ability to manage priorities effectively.
- Initiative, curiosity, and a willingness to continuously learn.
- Dynamic, responsive, and able to work in a demanding environment.
- Versatile, autonomous, and responsible.
- Team‑player with the ability to collaborate across departments.
Required skills
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Yassir
Algiers