Sales Agent – Consultative Client Advisor

About the role

Join Followme Academy as a Sales Agent responsible for turning inbound leads into enrolled students. You will manage each client relationship from the first contact through enrollment, training, and renewal, delivering a seamless experience.

Key responsibilities

• Respond to leads from phone, WhatsApp, social DMs, walk‑ins and events within 24 hours.
• Qualify prospects on goals, budget and timeline, recommend appropriate training packs and handle objections without pressure.
• Close sales, register students, collect payment and hand off scheduling to logistics.
• Maintain accurate records in the ERP system, updating lead status in real time.
• Follow up during training, drive renewals, identify upsell opportunities and contribute ideas to improve scripts and processes.

Required profile

• 0–3 years of service‑oriented experience (call centre, hospitality, banking, retail or training).
• Trilingual proficiency in French, English and Arabic with a professional spoken level.
• Strong phone presence, resilient to rejection and disciplined in CRM follow‑up.
• Consultative, relationship‑driven attitude and a can‑do mindset.

Required skills

• CRM usage
• ERP platform navigation

What we offer

• Base salary plus performance bonus indexed to KPI scorecard.
• Permanent contract (CDI) with CNAS coverage.
• Transport/parking allowance and provision of phone, headset, SIM and workstation.
• Structured onboarding and ongoing coaching with clear career path.