Head of Engagement (Volunteering & Pro Bono)

About the role

The Head of Engagement will lead Impetus’s volunteering and pro‑bono programme, shaping its strategic direction and ensuring it delivers high‑impact outcomes for partner charities and the young people they support. Reporting to the Philanthropy Directors, you will work closely with Investment, Public Affairs and senior leadership to align engagement activities with organisational priorities.

Key responsibilities

• Define and implement the overall strategy for volunteering and pro‑bono support across the portfolio.
• Build and nurture relationships with corporate donors, skilled volunteers and partner charities.
• Design, launch and continuously improve engagement programmes that meet donor interests and investment priorities.
• Oversee operational delivery, including recruitment, onboarding, training and impact measurement of volunteers and pro‑bono contributors.
• Collaborate with Philanthropy, Investment and Public Affairs teams to ensure alignment of engagement activities with broader fundraising and policy goals.
• Report on programme performance, impact on charities and outcomes for young people.

Required profile

• Proven senior‑level experience leading engagement, volunteering or pro‑bono programmes in the charitable or social‑impact sector.
• Strong relationship‑building and stakeholder‑management skills with corporate partners and donors.
• Strategic thinker with the ability to translate organisational objectives into practical programmes.
• Excellent communication and influencing abilities, and a passion for improving outcomes for disadvantaged youth.

Required skills