Network Account Manager & NAM Coordinator - Algeria

About the role

Pfizer is hiring a Network Account Manager (NAM) and NAM Coordinator for its CFC team in Algeria, based in Algiers. The NAM owns a portfolio of stakeholders, networks and customers and turns customer, market and business intelligence into differentiated account strategies. The role combines managing its own portfolio with ensuring alignment and consistent execution of field priorities across the team, with a high level of autonomy.

Key responsibilities

• Own the account strategy and annual plan for the allocated portfolio, institutions and geography, segmenting accounts and HCPs (Strategic, Key, Core, Foundation) and prioritizing products, patients and prescribers
• Build relationships with customers, KOLs and decision-makers, recommend partnerships that improve market access, and bring customers together in therapy areas
• Map decision-makers and decision-making processes, monitor the institutional environment, competitors and policy changes, and turn insights into recommendations for Commercial, Access, Medical and Marketing teams
• Lead access and product availability activities, resolve PO and availability issues, and coordinate purchase orders, deliveries and stock with Supply
• Mobilize Marketing, Medical, Access, Supply and Tender teams around priority accounts, share best practices and support peers in the CFC team
• Track annual objectives and sales forecasts, report progress monthly and quarterly, and keep accurate customer and account records
• Act with integrity and comply with company policies and local laws

Required profile

• Bachelor's degree in science, business or equivalent; pharmacist, physician, dentist, veterinary or biologist diploma required for Algeria
• At least 5 years of healthcare experience in a similar role (hospital and key account management)
• Excellent written and oral French and English, with strong presentation skills
• Strong knowledge of the healthcare environment, institutional structures, tender processes and the local regulatory framework
• Understanding of compliance risks in the role and the local market; Pfizer therapeutic area experience is a plus
• Master's degree or MBA is a plus

Required skills

• Digital and analytical proficiency (Excel, PowerPoint, Word, CRM and analytics tools)
• AI fluency: using approved AI tools responsibly and in compliance with Pfizer policies to generate insights and prepare customer interactions
• Strategic thinking, negotiation, stakeholder management and change leadership